Centre Services

Lake Haven Centre offers a wide choice of services to make your shopping experience easy and convenient.

Customer Service Centre - our customer service team provide all of the answers to your questions about our Centre, call on 4392 7800. Customer service is located opposite Little's Surf Centre and Butt's Jewellers*. 

Gift Cards - Lake Haven Centre Gift Cards are accepted at most specialty stores and make a perfect gift solution at any time of year. Available in amounts from $10 to $300. Lake Haven Centre Gift Cards may be purchased online or at the Customer Service Centre during Centre Trading Hours.

To purchase your Lake Haven Gift Card online click here. 

Disabled Persons Assistance - We offer complimentary wheelchair hire and motorised scooters, and it's best to book ahead. Our Disabled Restrooms provide an intercom facility if you require assistance at any time whilst utilising the restrooms.

Security at Your Service - Friendly security staff are here to make your visit as pleasant and comfortable as possible. If you require security assistance at any time, please proceed to any store or the Customer Service Centre.

Parent Services - Our Family Lounge is well equipped to assist you when you're in the need for a convenient place to change a nappy or feed your child. Microwave oven services, small play area and child friendly restroom are all available in the Family Lounge. Parent with Pram parking is available adjacent to all mall entry points.  Loan strollers are available from Customer Service, please pre-book if possible.

Children's Playground - A gated children's playground is located adjacent to the Northern entry, just opposite Amilly's Cafe. Please note opening times, age limitation and other conditions of entry apply.

Credit Card Cancellation* - Misplaced or lost credit cards can be a real worry, but our staff at the Customer Service Centre will assist you in organising prompt credit card cancellation to help ease your mind. *Centre Trading Hours only.

Restrooms - Restrooms are conveniently located throughout the Centre. If you find any of our restrooms need attention, please contact the Customer Service Centre and a member of our service team will attend immediately.

Community Group Access - Are you a member of a not for profit community or sporting group? If your organisation would like to conduct fund raising or awareness campaigns within our Centre, please contact the Community Relations Officer. 

Community Library and Council Services - Full Central Coast Council Library services, along with other Council services such as rate payments, dog registration and Development Application lodgement are available during regular Library hours. For more details contact the Library on 02 4350 1570.

Medical Services - We've got it covered when looking after your family's health needs. At Lake Haven you'll find a Medical Centre which includes a dental surgery, two extra dental surgeries, Medicare office, two pharmacies, and three Optometrists.

Banks and ATMs - All of the big name banks can be found at Lake Haven. Westpac, NAB, Commonwealth Bank, St George and ANZ, along with local and regional Credit Unions including Community First, the Greater and Newcastle Permanent. Plus you'll find 22 ATMs, located conveniently around the Centre.

Postal Facilities - Australia Post offers full postal facilities including Post Boxes. Call 02 4393 6122 for more information.

Car Wash - You can take advantage of two car wash operators whilst shopping at Lake Haven. Uber+ Car Wash is located in the under building car park and offers a complete hand wash and detailing service. You can book ahead or leave your car while you shop. Contact 02 4394 0055 for more details. Or you can either auto wash or wash yourself at Aquarius Carwash. The choice is yours. Both car wash operations utilise the latest water saving and recycling measures to ensure our natural resources are preserved.

 

Smoking is not permitted within the mall, retail areas and outside all mall entries.

*Services available only during Centre core trading hours.