23 Aug 2019

Iconic Insurance brand, Australian Seniors, has opened its second bricks-and-mortar store in Lake Haven, New South Wales, and is set to benefit the over 50s community. Officially opening today, the store is the second nationally and a first for the Central Coast region.
With almost 40 per cent1 of seniors finding a bricks-and-mortar store appealing, Australian Seniors is aligning with the desires of Australia’s senior demographic. The physical presence offers an opportunity to engage in face-to-face conversation and complements the direct-to-consumer model of business offered by the brand who provide a number of insurance solutions from travel to funeral insurance for Australia’s over 50s.
Equipped with 5 local team members including insurance specialists, a concierge and a connect officer, the store offers the ability to receive quotes and purchase insurance products in a relaxed environment, self-service booths, information hub stations, private consultation rooms and free Wi-Fi. Free in-house workshops on a variety of topics will also be held throughout the year.
Sarah Richards, Chief Customer Officer at Greenstone and Australian Seniors spokesperson said “The opening of our second Australian Seniors retail store is paramount to ensuring we continue to speak to our customers in a way that best suits them. Our research tells us our customers value face-to-face conversation and we’ve found that to be true with the success seen in our Castle Towers store in Sydney.
We're proud to have reached this milestone and hope the Lake Haven community take advantage of all we have to offer."
Following the success in the Castle Hill community, ‘Supporting Seniors’ Lake Haven has launched alongside the store opening. Lake Munmorah 50+ Leisure & Learning Centres and Senior Centre and the Toukley Torch Bearers for Legacy will be the first to benefit from the funding program, with one group to receive a donation of $1,000 and the other $500. Voting is now open and can be completed in-store from now until the 15th of October 2019. The next round will commence on 16th October and continue on a quarterly basis.
To find out more visit the Australian Seniors retail store located at Shop 118, Lake Haven Shopping centre, Lake Haven Drive and Goobarah Avenue, Lake Haven, NSW 2263 or head to the Australian Seniors website.